Company Information:
Stone Styles
4112 Kodiak Ct, Frederick, CO 80504, United States
Phone: 303-480-2003
Email: info@stonestylesops.com
1. Introduction
This Privacy Policy explains how Stone Styles (“we”, “us”, “our”) collects, uses, stores, protects, and discloses your personal information when you visit, browse, or make purchases on our official website. This policy applies to all visitors, users, and customers who access our website or use our products and services. By using our website, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use our website or services.
2. Information We Collect
We only collect necessary personal information to complete orders and provide better customer service. The information we collect includes:
Personal Identification Information: Full name, email address, phone number, shipping address, billing address, and zip code provided during checkout or account registration.
Payment Information: We do not store your full credit card, debit card, or payment account details on our server. All payment transactions are securely processed by third-party encrypted payment gateways.
Website Usage Data: Automatic collected data including IP address, browser type, device information, page visit records, browsing time, and clicked links through cookies and tracking tools.
3. How We Use Your Information
All collected data is used strictly for legitimate business purposes and will never be used for unauthorized activities. We use your information to:
- Process, verify, and complete your product orders, arrange shipping and delivery services
- Send order confirmation, shipping tracking updates, after-sales service, and warranty notifications
- Respond to your customer inquiries, assembly guidance, return and warranty requests
- Optimize website functions, adjust product display, and improve user browsing experience
- Prevent fraudulent transactions and ensure website and transaction security
- Send optional promotional emails and new product updates (you may unsubscribe at any time)
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to any third-party marketing companies for commercial purposes. We only share your necessary information with trusted third-party service providers to complete normal business operations, including:
- Payment Processors: To verify payment and complete transaction settlement
- Shipping Carriers: To deliver your ordered products and update logistics information
- Website & Analytics Providers: To maintain website operation and analyze user traffic data
All third-party service providers are required to protect your personal data in accordance with privacy laws and our confidentiality agreements.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your browsing preferences, retain shopping cart information, and analyze website traffic. You can disable cookies through your browser settings at any time. Disabling cookies will not affect basic website browsing but may cause abnormal shopping cart and checkout functions.
6. Data Security
We adopt industry-standard encryption technology, secure server protection, and strict internal management rules to protect your personal information from unauthorized access, disclosure, tampering, loss, or theft. All payment procedures are transmitted through encrypted channels. Although we strive to ensure data security, no network transmission method is 100% secure, and we cannot guarantee absolute security of network data transmission.
7. Data Retention
We will retain your personal information only for the time necessary to fulfill the purposes of collection, including completing order after-sales services, warranty support, and complying with legal and tax retention requirements. When your data is no longer needed, we will securely delete or anonymize your information.
8. Customer Privacy Rights (CCPA & US Local Laws)
In accordance with the California Consumer Privacy Act (CCPA) and other US consumer privacy laws, you have the following rights:
- The right to access: Request details of your personal data we have collected and used
- The right to deletion: Request us to delete your personal information
- The right to opt-out: Refuse to receive our promotional emails and marketing messages
- The right to non-discrimination: We will not discriminate against you for exercising your privacy rights
To exercise your rights, please contact us via email: info@stonestylesops.com. We will respond to your valid request within 30–45 business days.
9. Children’s Privacy
Our website and products are intended for use by adults aged 18 and above. We do not knowingly collect personal information from children under 13 years of age in compliance with the Children’s Online Privacy Protection Act (COPPA). If you are a parent or guardian and find that your child has provided us with personal information, please contact us immediately, and we will delete the relevant data promptly.
10. Policy Updates
We reserve the right to update and revise this Privacy Policy at any time. Any changes will take effect immediately after being posted on this page. The updated date at the top of the page is the latest revision time. Continued use of our website after policy updates constitutes your acceptance of the new terms.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our customer support team:
Stone Styles
Address: 4112 Kodiak Ct, Frederick, CO 80504, USA
Phone: 303-480-2003
Email: info@stonestylesops.com